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frequently asked questions

When will my order ship?

Turnaround time for all print orders is 7 - 14 BUSINESS DAYS which excludes weekends and holidays. You'll receive confirmation as soon as your order is ready to go. Each design is printed one by one and packaged with care to arrive safe and sound! 

I placed separate orders, will they ship together?

While I always try to group orders together for the same address, sometimes orders may ship separately. 

How can I contact you? 

Email is the easiest and quickest way to contact me. I don't always check my messages on Instagram and Facebook daily so emailing me at shae@sheisthis.com is preferred.

Are you taking commissions?

No, not at this time.

I would love to use your art for a project (personal or commercial), can I?

Currently, I do not license out any of my designs for personal use, commercial use or otherwise. This includes creating your own products using my art, using it for presentations or  promotional signs and materials. If you still have questions, please ask.

Can I buy a digital copy of your art?

At this time, my work is only available in print form.

Can you design my logo?

I no longer design logos or branding materials (business cards, flyers, etc).

What is the largest size your prints come in?

8" x 10" is the only size available right now, but I do have plans to offer more options in the future.

Can I get a smaller size than 8" x 10"?

Many of my designs tend to have tiny details that can get lost when printed at smaller sizes like 5" x 7". For this reason, 8" x 10" is the smallest size I offer.

Do you ship internationally?

Due to current extremely long in-transit times, I'm currently only shipping to the US, UK and Canada. I am sorry for the inconvenience.

I saw a design on your Instagram but it's not in your shop - can I still buy it?

Most of my designs are still available for purchase even if you don't see them in the shop. Just shoot me an email and if I still offer it, I'll add it back to the shop for you!

Are you accepting stockists?

No, not at this time but hopefully again in 2021!